Vantaca
Welcome to the new CAMCO homeowner portal experience. Effective July 1, 2026, CAMCO Services of New York, Inc. has transitioned our community to the Vantaca Owner Portal, a new online system designed to provide easier access to your account information, online payments, community documents, maintenance requests, and association communications.
Action Required for All Homeowners
All homeowners must update their payment information, regardless of how they previously made their common charge payments.
If you currently pay by:
- Automatic ACH withdrawal: You must establish a new payment method in the Vantaca portal.
- Online Bill Pay through your bank: You must delete your previous payee information and create a new payee using your new account number and payment address.
- Mailed check: You must use the new payment mailing address and include your new account number.
Please do not continue using your previous payment instructions.
Important Dates
- July 1, 2026: Vantaca portal becomes active.
- July 8, 2026: Deadline to enroll in ACH payments for the July withdrawal.
- July 2026: Late fees will be waived during the transition period.
- August 2026: Account balances, credits, and payment histories are expected to be fully reconciled in the new system.
Accessing the Vantaca Portal
Homeowners should have received an email from CAMCO containing:
- Your new account number
- Your registration key
- Instructions for creating your Vantaca account
Portal Login: https://home.camcoservicesny.com/public
If you did not receive your registration email or mailed notice, please contact CAMCO or submit a request through the community website. Any homeowner who did not have an e-mail on file will have a hardcopy letter mailed out with specific instructions.
New Payment Mailing Address
Beginning July 1, 2026, all mailed common charge payments should be sent to:
CAMCO Services of NY
PO Box 5319
Deptford, NJ 08096
PO Box 5319
Deptford, NJ 08096
Please do not mail payments to the previous New York payment address.
When mailing a check, include your new account number in the memo field.
Important Account Balance Information
During the transition period:
- Your initial Vantaca account balance may only display your July common charges.
- Previous credits, prepayments, and past due balances may not appear immediately.
- Account reconciliation is expected to be completed during August 2026.
For July, please pay your normal monthly assessment amount.
Frequently Asked Questions
Why is CAMCO changing systems?
CAMCO has transitioned to Vantaca to provide homeowners with a more modern, user-friendly portal experience that offers improved access to account information and payments.
CAMCO has transitioned to Vantaca to provide homeowners with a more modern, user-friendly portal experience that offers improved access to account information and payments.
I already paid my June common charges. What happens?
Payments made before the transition will continue to be processed normally.
Payments made before the transition will continue to be processed normally.
I have recurring payments set up. What should I do?
You must cancel your existing recurring payments and establish new payment instructions using the Vantaca system.
You must cancel your existing recurring payments and establish new payment instructions using the Vantaca system.
Will late fees be charged during the transition?
No. Late fees for July 2026 will be waived to allow homeowners time to transition to the new payment system.
No. Late fees for July 2026 will be waived to allow homeowners time to transition to the new payment system.
Can I make online payments?
Yes. Once registered, you can establish online payments directly through the Vantaca portal.
Yes. Once registered, you can establish online payments directly through the Vantaca portal.
When will my account balance be updated?
CAMCO expects all account balances, credits, and payment histories to be fully updated by August 2026.
CAMCO expects all account balances, credits, and payment histories to be fully updated by August 2026.
Vantaca Video Tutorials
The following short instructional videos may help you navigate the new system: (links will open in a new tab)
Official CAMCO Communications
For your convenience, copies of the official notices distributed by CAMCO are available below:
Please note: On July 1, 2026, Vantaca's system distributed individualized registration instructions containing each homeowner's unique account number and registration key. These instructions were sent by email to homeowners with an email address on file. Homeowners without an email address on file were mailed a hard-copy registration letter. If you did not receive your registration information, please use the Contact Us page on this website to submit a request for assistance.
Need Assistance?
If you have questions regarding the Vantaca transition, payment setup, or account registration, please submit an inquiry using the Contact Us page on this website.
Thank you for your patience and cooperation as we transition to this improved homeowner platform.